Product versus Process
When mass producing a product-line, the factory can focus on their product. However, when every project you undertake is custom solution, the focus must be on process. This is fundamental to the Sensa-Light approach. This is not so much about the product, but the best solution for the client’s unique challenge.
The beauty of Sensa-Light isn’t just the striking products it produces. It’s quality customer service. The principals of Sensa-Light, Brian and Don Queen, have over 75 combined years of working closely with architects, designers and craftspeople. This vast experience is brought to bear; making certain every stage of every project is completed with the client’s total satisfaction as the goal.
The Drawing Board
First, the Sensa-Light team meets with clients to discuss their conceptual designs and gain an in-depth understanding of the client’s wants and needs. Next, the team gets together to explore possible materials, taking into consideration the future home of the lighting solution, including the size of the space, the scale of the lighting solution and the architecture and design elements of the space. After this brainstorming session, Sensa-Light scrutinizes the plan to ensure that it is mechanically and electrically sound, and appropriate for the space it is being created for. If the lighting solution is a historical piece, this is also the stage where any important historical research is conducted to guarantee historical accuracy.
Creating a Masterpiece
Once the concept is established, 3D models are created which are used to generate 2D shop drawings, and a prototype is constructed if necessary. After this, Sensa-Light begins construction on the Lighting Solution. During this phase Sensa-Light keeps in consultation with the client to make any necessary changes to ensure the lighting solution remains faithful to the original concept while maintaining structural, mechanical and electrical integrity. Once everyone agrees on the design of the prototype an exquisite finished product is produced. As always, quality is key. Every Sensa-Light lighting solution is crafted with the utmost care and attention to detail.
Manufacturing and Installation
The majority of Sensa-Light’s manufacturing is done at our facility in Calgary. However, any components that require very specialized craftspeople are sent out of house. All lighting solutions are assembled and finished at Sensa-Light’s manufacturing facility.
The final step in complex projects, when the product is complete, Sensa-Light directs the installation to guarantee everything functions properly and the client is completely satisfied.